Magnum™ stands as the industry’s leading automated life insurance underwriting rules engine, while EIS serves as a leading customer-centric SaaS platform for the protection market – supporting insurers to transition from static, policy-driven models to dynamic, eCommerce-style businesses. 

This collaboration will bring greater speed and accuracy to underwriting and meet the need for increased capacity by getting the policy application decision into the hands of each customer far quicker. 

In today’s rapidly evolving consumer and regulatory landscape, life insurers face mounting pressure to meet the demands of modern, digitally savvy customers. They must do this, while managing a dynamically changing risk landscape and maintaining operational efficiency.

This challenge is exacerbated by legacy systems and manual processes in key areas like underwriting and claims, creating significant constraints that stifle growth and result in suboptimal customer service.

Life insurance companies have been asking for a connection between Magnum™ -the industry’s leading automated life insurance underwriting rules engine – and EIS’ industry-leading SaaS policy administration platform to offer an end-to-end platform capability. 

Rob Onoufriou, Head of Solutions Sales, UK & Ireland at Swiss Re Reinsurance Solutions, says: “The result of our collaboration with EIS is an exciting proposition that offers a comprehensive solution for ambitious life insurers seeking growth from innovation-led expansion. By streamlining processes throughout the lifecycle (quote to claim and everything in between), we help insurers embrace digital innovation, enhance operational efficiency, and provide exceptional customer and adviser experiences.”

EIS experts and the Swiss Re Reinsurance Solutions team decided to collaborate, recognizing an industry need to streamline processes, enhance efficiency, and boost satisfaction of digital transformation teams in the UK and Ireland.

Jonathan Phillips, Head of Protection EMEA at EIS, says: “The collaboration between EIS and Swiss Re brings together two industry leaders to transform underwriting. Swiss Re’s advanced automation will significantly accelerate the underwriting process, while EIS will unlock that value by ensuring insurers can get personalised policies and pricing into the hands of customers in real-time.”

Sound benefits     

• Accelerating the accuracy and speed of underwriting
• Turbo charging automation, orchestration, and distribution
• Getting dynamic pricing into the hands of customers at speed

The EIS and Swiss Re Reinsurance Solutions offer a flexible solution, by combining the most modern, Customer Centric Life and Health insurance Platform available on the market today       with the recognised industry leader in underwriting automation technology. Both architected cloud native, data driven and built with provider self-sufficiency in mind. 

One standout benefit of integrating EIS and Swiss Re is eliminating the need to coordinate with multiple parties during digital transformation projects. This seamless integration enhances project management, reduces delays, and significantly boosts the underwriters’ job satisfaction.

By streamlining processes throughout the lifecycle – from quote to claim – this proposition empowers insurers to embrace digital innovations, enhance operational efficiency, and deliver exceptional experiences to customers and advisers.

Magnum™ will significantly optimise underwriters’ resources, efficiency, and time to process each case, with automation scope ranging from 60-95%. Furthermore, it can process an application within 4 mins and achieve up to 90% straight-through processing.

The initial focus of this collaboration is targeting both group and retail insurers. We are leveraging the growing recognition of protection’s importance, both as individual and family security and as a valuable employee benefit.

To find out more about underwriting automation:  Life and Health Underwriting Solutions | Swiss Re

About Swiss Re

Swiss Re Reinsurance Solutions offers a powerful suite of tools and services spanning the entire insurance value chain. From our bespoke consulting to leading software solutions as well as advanced data and insight capabilities, we are here to help your business work to be efficient as the industry landscape, as well as your firm’s, changes.

About EIS

EIS is a leading SaaS platform provider to the insurance industry and first choice for ambitious insurers building the customer-centric insurance ecosystems of tomorrow.

Our open, API-rich, event-driven architecture enables insurers to break free from inefficient, inflexible legacy systems and siloed organizational design, and enter a world where technology enables organizational excellence and world-class customer service.

Digital by design, EIS delivers the flexibility and agility needed to meet the dynamic demands of today’s modern insurance market, with the built-in adaptivity to orchestrate the transformations of the future.

Our cloud-native platform liberates insurers to enter new markets, develop new products, and build engaging experiences, while eliminating unnecessary costs, boosting retention, and delivering the self-sufficiency to accelerate your path to innovation, automation, and growth.

Headquartered in San Francisco, EIS is at the core of some of today’s most ambitious insurers. For more information, visit www.eisgroup.com.

 The Why, What and Who of Protection: An Industry Ripe for Disruption

IFA Magazine | February 6th, 2024

The protection industry is facing challenges, but it also has an opportunity to transform itself by putting customers first and leveraging technology to create value.

 The Why, What and Who of Protection: An Industry Ripe for Disruption

IFA Magazine | February 6th, 2024

The protection industry is facing challenges, but it also has an opportunity to transform itself by putting customers first and leveraging technology to create value.

 The Why, What and Who of Protection: An Industry Ripe for Disruption

IFA Magazine | February 6th, 2024

The protection industry is facing challenges, but it also has an opportunity to transform itself by putting customers first and leveraging technology to create value.

 The Why, What and Who of Protection: An Industry Ripe for Disruption

IFA Magazine | February 6th, 2024

The protection industry is facing challenges, but it also has an opportunity to transform itself by putting customers first and leveraging technology to create value.

 The Why, What and Who of Protection: An Industry Ripe for Disruption

IFA Magazine | February 6th, 2024

The protection industry is facing challenges, but it also has an opportunity to transform itself by putting customers first and leveraging technology to create value.

 The Why, What and Who of Protection: An Industry Ripe for Disruption

IFA Magazine | February 6th, 2024

The protection industry is facing challenges, but it also has an opportunity to transform itself by putting customers first and leveraging technology to create value.

 The Why, What and Who of Protection: An Industry Ripe for Disruption

IFA Magazine | February 6th, 2024

The protection industry is facing challenges, but it also has an opportunity to transform itself by putting customers first and leveraging technology to create value.

 The Why, What and Who of Protection: An Industry Ripe for Disruption

IFA Magazine | February 6th, 2024

The protection industry is facing challenges, but it also has an opportunity to transform itself by putting customers first and leveraging technology to create value.

 The Why, What and Who of Protection: An Industry Ripe for Disruption

IFA Magazine | February 6th, 2024

The protection industry is facing challenges, but it also has an opportunity to transform itself by putting customers first and leveraging technology to create value.

 The Why, What and Who of Protection: An Industry Ripe for Disruption

IFA Magazine | February 6th, 2024

The protection industry is facing challenges, but it also has an opportunity to transform itself by putting customers first and leveraging technology to create value.

 The Why, What and Who of Protection: An Industry Ripe for Disruption

IFA Magazine | February 6th, 2024

The protection industry is facing challenges, but it also has an opportunity to transform itself by putting customers first and leveraging technology to create value.

 The Why, What and Who of Protection: An Industry Ripe for Disruption

IFA Magazine | February 6th, 2024

The protection industry is facing challenges, but it also has an opportunity to transform itself by putting customers first and leveraging technology to create value.

 The Why, What and Who of Protection: An Industry Ripe for Disruption

IFA Magazine | February 6th, 2024

The protection industry is facing challenges, but it also has an opportunity to transform itself by putting customers first and leveraging technology to create value.

 The Why, What and Who of Protection: An Industry Ripe for Disruption

IFA Magazine | February 6th, 2024

The protection industry is facing challenges, but it also has an opportunity to transform itself by putting customers first and leveraging technology to create value.

 The Why, What and Who of Protection: An Industry Ripe for Disruption

IFA Magazine | February 6th, 2024

The protection industry is facing challenges, but it also has an opportunity to transform itself by putting customers first and leveraging technology to create value.

 The Why, What and Who of Protection: An Industry Ripe for Disruption

IFA Magazine | February 6th, 2024

The protection industry is facing challenges, but it also has an opportunity to transform itself by putting customers first and leveraging technology to create value.

 The Why, What and Who of Protection: An Industry Ripe for Disruption

IFA Magazine | February 6th, 2024

The protection industry is facing challenges, but it also has an opportunity to transform itself by putting customers first and leveraging technology to create value.

 The Why, What and Who of Protection: An Industry Ripe for Disruption

IFA Magazine | February 6th, 2024

The protection industry is facing challenges, but it also has an opportunity to transform itself by putting customers first and leveraging technology to create value.

 The Why, What and Who of Protection: An Industry Ripe for Disruption

IFA Magazine | February 6th, 2024

The protection industry is facing challenges, but it also has an opportunity to transform itself by putting customers first and leveraging technology to create value.

 Can’t Pay, Won’t Pay: The Affordability Issue is Only Part of The Problem

Insurance Edge | January 31st, 2024

The rising cost of living is causing many UK consumers to cancel insurance policies, leading to a surge in uninsured drivers and putting pressure on insurers.

 Amazon to Close its UK Insurance Store After 15 Months of Operation

Insurtech Insights | January 25th, 2024

Amazon has announced the closure of its UK Insurance Store just 15 months after its launch, citing a strategic shift in focus and sharing valuable lessons learned from the venture.

 What Do We Need to Know About AI That No-One is Talking About?

The Fintech Times | January 25th, 2024

In this article, we explore the often-overlooked social, data quality, fraud, and development implications of AI’s rapid rise in the fintech industry.

 Why Adaptability is Critical to Insurance Transformation

Intelligent Fin.tech | January 24th, 2024

In this article, Mike Dwyer and Rory Yates explore how adaptability works (or doesn’t) in insurance today and the key technologies that’ll drive the insurers of the future.

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Insurance Post | January 17th, 2024

In this article, Fiona Nicolson examines the challenges and opportunities insurers face in creating a digital-first, real-time, personalized customer experience roadmap for the insurance industry.

 Evolve or Die: What Next for Critical Illness Cover?

Money Marketing | January 12th, 2024

Read about how critical illness (CI) cover has evolved over the years, and what changes may be in store for 2024 and beyond.

 What Role Does AI Play in Reward and Benefits?

Employee Benefits | January 9th, 2024

Learn how artificial intelligence (AI) is revolutionizing employee benefits and rewards, from personalized experiences to data-driven decision-making.

 Workplace Benefits: An Industry Ripe for Disruption

California Broker Magazine | January 5th, 2024

The insurance industry is undergoing a transformative shift as carrier technology redefines the roles of brokers, employers, and employees in employee benefits insurance.

 Is Increasing Profits at the Cost of Customers Sustainable?

Insurance Edge | October 13th, 2023

Rory Yates, Global Strategic Lead, EIS, takes a look at price inflation, public perception of insurance brands and how technology can help the industry keep cover affordable.

Why Are UK Drivers Swerving Electric Cars? Insights From EIS Here

Insurance Edge | October 6th, 2023

Rory Yates, Global Strategic Lead at insurance platform provider, EIS has some thoughts on the slow take up of electric cars across the UK. 

Digital transformation in insurance: are insurers coping?

InsurTech | August 27th, 2023

We ask EIS’ Rory Yates how insurers are managing digital transformation. He argues it’s time to move from economies of efficiency to economies of speed

Marco Perestrelo: ‘We have seen first hand how technology creates new experiences for customers’

Insurance Times | August 14th, 2023

Seven candidates have been shortlisted to pick up the prestigious accolade of Technology Champion of the Year at Insurance Times Awards 2023.

The Sad Truth About Insurance Technology

Insurance Thought Leadership | August 4th, 2023

Why, after spending hundreds of billions of dollars on new technology, can’t insurers adapt to the demands being placed on them?

Interview with Alec Miloslavsky, CEO, EIS

Modern Insurance Magazine  |  March 7th, 2022

The way consumers want to work, live and engage with insurance brands is evolving, EIS CEO Alec Miloslavsky tells Modern Insurance. New opportunities are arising for insurers that operate more like Apple and Amazon.

EIS: Insurers Bridging Borders With a “One Product for Many Countries” Approach

Fintech Times  |  March 3rd, 2022

Brad Worth explains challenges multinational insurers face entering new country markets and how new modular, coretech approaches to product design and distribution provide a solution.

Ageas UK partners with EIS to drive digital transformation

Insurance Business  |  February 23rd, 2022

Ageas UK said that the transformation program will “provide the step-change for the company to fulfill its digital ambition, with an infrastructure that will allow the business to operate in a fast, simple, and agile way…”

2022 outlook for life and health insurance sector

Benefits Pro  |  January 7th, 2022

Samantha Chow outlines how four major trends will shape the life and health insurance sector in 2022 and dictate the ability of carriers to remain competitive.

What will 2022 hold for the insurance industry?

Finance Digest |  December 29th, 2021

The advent of new COVID-variants, begs the question what should insurers be focusing on in 2022 to ensure they are prepared for the next challenge?

Wellfleet EIS Report Puts Insurance Carriers on Notice

AM Best  |  December 16th, 2021

James Ocampo of Wellfleet talks to AM Best about the challenges workplace benefits brokers confront when acting as an advocate for employer clients.

Breaking down siloes to improve the insurance customer experience

Insurance Business  |  November 24th, 2021

The key goal of all insurers is to improve the customer experience. No longer is insurance a siloed shopping experience, so neither can insurance core systems be, explains Anthony Grosso.

The Woes of Absence Management

Insurance Thought Leadership  |  November 2nd, 2021

The growing complexity of absence management in the pandemic has led employers to look to insurers for more integrated, turnkey solutions.

Amazon insurance – what it means for the UK insurance industry

Insurance Business  |  November 1st, 2021

Jess Hurley spoke with Insurance Business to discuss some of the key reasons for insurers’ unease with Amazon’s entry into the UK business customer segment.

At ITC Vegas 2021: Elation, Hugs and Handshakes After Two Long Years

Carrier Management  |  October 25th, 2021

Anthony Grosso joins a round up of industry executives talking about the why itis good to get back to in-person events with the latest ITC conference.

Absence Management: Harnessing Employee Absence Data to Save Time and Money

Insurance Innovation Reporter  September 30th, 2021

Samantha Chow explains how automated absence management software can keep insurers’ customers in compliance and up to date, without further burdening their HR teams.

That Amazon Insurance Move: Comment & Analysis

Insurance Edge  September 29th, 2021

Amazon finally dips its toe into the world of UK insurance. How should insurers react? EIS’ Jess Hurley has some thoughts and advice.

Embedded Insurance: Coverage When You Need It, Where You Need It

Insurance Innovation Reporter  September 15th, 2021

Bringing the coverage to the point of sale with the embedded insurance model is one-way insurers are repositioning coverage as a necessary companion to a purchase, says EIS’ Jess Hurley.

Core Systems: Out with the Old?

ITA Pro  August 27th, 2021

“Although core technology systems lie at the heart of their business operations, property/casualty insurers can find it challenging to keep them current,” says EIS’ Samantha Chow

More Opportunities than Challenges for Insurers in an AV World

TU Automotive  August 4th, 2021

Insurers should have no concerns about opportunities in the autonomous vehicle world because there will be plenty of new revenue streams to look forward to.

‘More mea culpas for insurers’ expected after FCA fines Lloyd’s Bank General Insurance £90m

Insurance Times  July 19th, 2021

“Insurers need an altogether new approach to customer loyalty, which eradicates the penalty consumers pay for renewing policies with the same provider,” says EIS’ Jess Hurley

EIS announces growth investment of more than $100 million

Insurance Business Magazine  June 30th, 2021

“Digital transformation of insurance has been a longstanding theme for TPG, and we believe EIS is a solution built for the future of the industry,” said Nehal Raj, partner at TPG

How Life Insurers Can Reach Millennials

Insurance Thought Leadership  June 29th, 2021

Millennials already understand the need for car and home insurance. The pandemic has given life insurers an opportunity, says EIS’ Samantha Chow.

EIS Eyes New Insurance Software Growth Phase With $100 Million TPG Investment

Carrier Management   June 29th, 2021

EIS secured a $100 million investment from private equity firm TPG, money designed to help it accelerate product development across multiple product lines. A geographic expansion is also in the works.

Guardian Life Partners with EIS to Create Unified Absence Management

Insurance Innovation Reporter  June 25th, 2021

By integrating with the EIS OneSuite via microservices, Guardian created a digital solution that sees absence management through the eyes of the customer.

Accelerating insurance IT systems to stay competitive in an autonomous world

Information Age  May 27th, 2021

EIS’ Jess Hurley explains that it won’t be long before people around the world take their hands off the wheel. What can insurers do to be ready?

Guardian Life Simplifies Employee Leave with New Absence Management Program

Guardian Life  May 18th, 2021

Guardian Life has partnered with EIS, to bring advanced capabilities to the market for Guardian Life’s absence management platform and create a seamless and positive digital employee experience.

The future state of technology in the voluntary benefits space

BenefitsPro  May 18th, 2021

Jamea Ocampo, EVP of Wellfleet Workplace, and EIS customer, talks about how technology needs in the voluntary benefits space.

Insurers not set up to cover working from home

Commercial Risk Apr 27, 2021

The mass move to home working is causing a insurance coverage problem that insurers are unable to solve because of system problems. EIS’ Tony Grosso explains that insurers are struggling to define their products as the lines between professional and domestic continue to blur.

Majority of Insurers Plan to Up Their Digital Transformation Spend in 2021

Carrier Management Apr 21, 2021

Tony Grosso shares his insights on how the pandemic has highlighted the sheer importance of digital transformation.

Shed and garage offices cause divide between insurers

Insurance Times Apr 20, 2021

Insurers are held back by legacy systems that are siloed with a single line of business, explains EIS’ Tony Grosso, and prevent insurers from accurately underwriting the risks of work from home.

Opinion: This is where insurance companies need to look to be ready for tomorrow’s customers

Canadian Underwriter Mar 18, 2021

Driven by cloud and APIs, coretech can free insurers from legacy technology so they can deliver better experiences to customers, agents, and partners.

Insurance giant Liberty Mutual shifts to cloud to improve European customer offering

diginomica Mar 11, 2021

“Simpler, customised and faster customer and partner service” being delivered via Liberty Mutual’s new digital insurance ecosystem for its , using EIS’ a cloud-native platform, says its Global Retail Markets division CIO Alexandre Ramos. 

Transformation du Secteur de L’Assurance : Quelles Tendances Pour 2021 ?

Economie Matin Feb 26, 2021

Olivier Vaysse talks about key trends for 2021 including the widespread adoption of APIs, the rise of insurance-as-a-service, and even more personalization

Legacy Systems May Prevent Digital Transformation

AM Best Feb 23, 2021

EIS’ Samantha Chow joins John Weber on AM Best Audio podcast to discuss the rapid shift happening in the life insurance and annuities markets from product-focused to people-focused.

Interview with Olivier Vaysse, SVP Sales Europe, EIS

RiskAssur Jan 6, 2021

EIS’ Olivier Vaysse discusses the company’s role in accelerating digital transformation for insurers and other topics including the growth of UBI.

2021 Predictions: Personalisation will drive change in insurance

Continuity, Insurance & Risk Jan 5, 2021

In 2021, insurers will continue to evolve their offerings related to personalized insurance products, and usage-based insurance will be a crucial element in this effort, explains EIS’ Brad Worth.

Digital transformation of insurers: The key role of APIs

Journal du Net Dec 29, 2020

To offer policyholders a personalized and optimal experience, insurers must now have IT resources that can access multiple APIs, explains EIS’ Olivier Yayesse.

2021 Technology Trends: Experts share their predictions for the year ahead

UK Tech News Dec 23, 2020

Across the tech sector, the pandemic has accelerated digital change. As we move towards 2021, some industry experts―including EIS’ Samantha Chow―share their predictions for the year to come.

Insurers need ‘digital heart’ to deliver better customer experience

S&P Global Dec 21, 2020

EIS’ Samantha Chow is interviewed on the findings of a survey of policyholders in the U.S. and Europe and talks about the need for personalization.

Insurance industry ‘failing digital customers’

FStech Nov 17, 2020

A survey of 1,100 insurance consumers reveals the three most important purchasing factors among other insurance consumer behaviors and preferences.

Less than half of insurance customers trust insurers to deliver basic needs – survey

Insurance Business Nov 11, 2020

Insurers have invested Heavily in customer experience, just 49% of customers feel their insurance provider will be responsive to their basic needs, according to EIS’ Customer Compass report.

Why Most Insuretech Connect Talks Will Be About Personalization

DataArt Sep 30, 2020

The days of traditional insurance are fading as insuretechs completely transforms insurance products and services, and their method of delivery. Learn how to successfully personalize your insurance offerings and marketing, and where to start.

When insurtech meets coretech, the customer wins.

Insurance Wire Aug 10, 2020

Insurers are flipping their lens on their customers.  Rather than making it easier to do business with customers, they are making it easier for customers to do business with them with the help of insurtech and coretech, says Anthony Grosso.

Coretech (finally) lets insurers leverage InsurTech innovation

Property Casualty 360 Jul 20, 2020

InsurTech presents many possibilities for innovating customer experiences, products, and business models. But InsurTechs can’t do it alone. They are part of an ecosystem. And Coretech enables that ecosystem, says Tony Grosso.

Samantha Chow Joins EIS as Life, Annuities and Health Markets Lead

Insurance Innovation Reporter Jun 18, 2020

The former senior analyst for Aite Group  will lead EIS’ expansion in markets experiencing a high degree of disruption and seeking to accelerate digital transformation.

APIs: the invisible wiring pivotal to digital transformation

City A.M. Jun 10, 2020

Unless you work in a technology-focused business, or are particularly technology-minded, it’s unlikely that you will have heard of ‘Application Programming Interfaces’ – or APIs.

EIS taps EPAM to help insurers speed up digital transformation in UK

Life Insurance International Jun 10, 2020

EPAM Systems will support insurers implementing EIS’ core and digital solutions in the UK and work together addressing the need for and agile platform for insurers that is driven by both cloud and open APIs, offering flexibility to end customers.

Assurance: personalization and agility are the new keys to success

RiskAssurance Jun 9, 2020

The  challenges of the COVID pandemic can help the industry better understand and anticipate consumer needs, and respond more quickly, says Olivier Vaysse.

What digital insurance looks like in practice – outflanking Covid

Insurance Wire Jun 5, 2020

Now is not the right time to hunker down, cancel projects and see what happens, says Tony Grosso in this regular column. There is no turning back the clock on the changes afoot in the industry.

EIS – Next-Gen Insurance Now

Financial IT Jun 2, 2020

Tony Grosso is interviewed by Financial IT on the impacts of COVID 19 on insurance and the EIS launch into the UK market and how it helps insurance distribution, product innovation and customer experience.

Insurtech platform provider EIS launches in the UK

Reinsurance News May 22, 2020

San Francisco-based insurtech EIS has launched its coretech platform in the UK to help insurers offer a new generation of insurance products and services. This allows insurance companies to operate seamlessly with insurtechs and other providers to deliver lifestyle solutions beyond protection to consumers.

EIS Launches In the UK as Insurance Companies Look Beyond Protection to Deliver More Value to Consumers  

Financial IT May 20, 2020

“For the insurance company of the future, providing the right cover and good service to policyholders are table stakes,” says EIS’ Tony Grosso, “The real winners will be those who can move beyond protection and operate in an ecosystem of value with other, non-insurance providers.”

Why coretech plays an essential role in the digitalization of insurers (French)

Le Journal de Net May 13, 2020

Coretech brings together the best of both worlds to meet the expectations of policyholders, says Olivier Vaysse. It combines the scalability of a core system with the agility and innovation capabilities of an insurtech.

EIS Launches In the UK as Insurance Companies Look Beyond Protection to Deliver More Value to Consumers

Financial IT May 5, 2020

“For the insurance company of the future, providing the right cover and good service to policyholders are table stakes,” says EIS’ Tony Grosso, “The real winners will be those who can move beyond protection and operate in an ecosystem of value with other, non-insurance providers.”

The ambitions of EIS Group, which is launching in France

L’Argus de I’assurance Apr 30, 2020

EIS offers a platform intended to support French insurers in their digital transformation, in particular in connection with takgn advantage of insurtech innovation, says Olivier Vaysse.

EIS Group partners PwC for digital insurance ecosystem

FStech Apr 22, 2020

The move is aimed at supporting incumbent insurers which have struggled to make the move to digital, held back by legacy estates that are slow to change, difficult to integrate and complex to draw insights from.

A Better Customer Experience Requires More than InsurTech—Introducing ‘Coretech’

Insurance Innovation Reporter Apr 20, 2020

Coretech combines next-generation technologies, methodologies and insurance core systems that easily consumes InsurTech and data, joins digital insurance ecosystems and can serve as a hub to deliver vastly improved customer experiences.

APIs are key to insurance billing and the customer experience

Property Casualty 360 Feb 11, 2020

Openness and configurability drive great insurance billing solutions. Without them, insurers end up replacing relatively new core systems.

Tower Insurance works with EIS Group to accelerate digital business transformation

CIO Dec 17, 2019

Tower has deployed EIS Group’s digital insurance platform as a cornerstone of its digital transformation initiative. “We are creating a unique and empowering self-service experience that challenges current industry norms,” says Tower CEO Richard Harding.

Getting to Greenfield: 8 Things to Look for in Your Tech Platform

ITA Pro Nov 1, 2019

Innovating disruptively requires a fundamentally different insurance technology platform… like nothing you’ve had before. Tony Grosso describes the design principles and capabilities that are important in a greenfield platform.

Greenfield: Fast Track to Enterprise Transformation

Insurance Innovation Reporter Oct 25, 2019

Greenfields innovate quickly and freely, and they combine what’s possible from a new build with the capital resources and savvy associated with an established firm. This makes them a good approach to accelerating innovation, Tony Grosso explains to IIR.

Don’t let insurance innovation season pass you by

Property Casualty 360 Oct 1, 2019

It’s that time of year when insurers and insurtechs are engaging. Beginning a dance toward implementing innovative solutions. However, perennial obstacles to innovation remain as insurers strive to onboard insurtech, explains EIS Group’s Tony Grosso. Insurers need new agility if they wish to participate in the ever-evolving insurance ecosystem.

Open architecture will power the future of insurance

Property Casualty 360 Jun 21, 2019

Open architecture unlocks lots of benefits for insurers. EIS Group’s Tony Grosso explores why open platforms are needed to connect, securely, with systems and data in ever-broadening ecosystems: other insurers, distribution partners, insurtech and other vendors, inside and outside of the insurance market.

Better Policy Administration

National Underwriter Property & Casualty Mar 1, 2019

The venerable policy administration system is being redefined as new data sources, AI, ML, and recommendation engines change the insurance offer lifecycle. It means quicker collection of data and underwriting decisions and a better product offer, says EIS Group’s Rowshi Pejooh, in NU’s March P&C edition.

Inflection Point 2019: 8 Tech Essentials Digital Insurers Can’t Do Without (Part 2)

The Intersection Jan 31, 2019

In 2019, some insurers will make the fundamental technology pivot toward supporting new platform-based business models and retool to compete in the experience-driven digital economy, with its new and evolving B2B and B2C ecosystems. In this two-part blog series, EIS Group’s Brad Worth outlines eight essential next-generation platform elements insurers will need.

Inflection Point 2019: 8 Tech Essentials Digital Insurers Can’t Do Without (Part 1)

The Intersection Jan 24, 2019

In 2019, some insurers will make the fundamental technology pivot toward supporting new platform-based business models and retool to compete in the experience-driven digital economy, with its new and evolving B2B and B2C ecosystems. In this two-part blog series, EIS Group’s Brad Worth outlines eight essential next-generation platform elements insurers will need.

A Tech Strategy for Dental Carriers to Diversify and Grow By

Insurance Innovation Reporter Nov 5, 2018

Are dental and medical insurers destined to join forces or are there other options? EIS Group’s Tony Grosso looks at how innovation and diversification add value for dental insurers and the importance of technology in overcoming market barriers. 

Can insurers compete in the new platform economy?

Property Casualty 360 Oct 17, 2018

Can insurers use a platform-based business model like Facebook, Amazon, and Alibaba to accelerate both growth and profits? EIS Group CTO Mike Dwyer explains how the next-generation of insurance platforms should allow insurers to play new roles emerging B2B and B2C ecosystems, opening up new channels and marketplaces.

Why insurers’ digital strategies depend on the cloud

The Record Aug 1, 2018

Insurers won’t fully benefit from their investment in customer-focused business models, writes EIS Group CTO Mike Dwyer in The Record magazine, until they embrace the ubiquity of cloud innovations and design their enterprise applications as cloud-native.

What are the benefits of cloud-based core systems?

The Record Jul 24, 2018

A cloud-based, unified core and digital platform is the key to a customer-focused business model for insurers, Glenn Lim tells The Record. New cloud-based business platforms enable insurers to play in the digital economy and support consistent and engaging customer experiences at each point in the customer journey.

Tower taps EIS Group to help deliver next-gen digital customer experiences

CIO Jun 15, 2018

“We’re on a mission to revolutionize the way customers interact with us and turn insurance industry norms upside down,” says Tower CEO Richard Harding. According to Harding, the EIS platform will unify core, data and digital operations as “a key enabler for our transformation and allow us to take advantage of all the opportunity that today’s digital world offers.”

Looking to digitize? Keep an eye on your back end.

Canadian Underwriter Mar 29, 2018

Insurance C-suite veteran and new EIS Group board member Sharon Ludlow talks to Canadian Underwriter about insurers’ need for a platform approach that balances core and digital tech investment.

EIS Group Inks Reseller Agreement with Comtec

Insurance Innovation Reporter Mar 14, 2018

Israel-based Comtec will resell EIS Group’s core and digital insurance platform in the Eastern Mediterranean region ready for digital insurance transformation. EIS Group’s Alec Miloslavsky and Glenn Lim explain the value of the reseller model within regional markets and as a growth strategy.

The rise of the insurance chatbot

Property Casualty 360 Feb 13, 2018

So ascendant is the humble chatbot that some pundits are describing 2018 as the year of AI and voice technology. Will that also be true for insurance? EIS Group’s Fazi Zand writes about how insurers, customers, and agents are embracing AI and chatbots, what is coming next, and what is holding back AI in insurance.

Customer expectations have big implications for insurers

The Record Jan 17, 2018

The digitization of the everyday has lifted customer expectations and created specific digital strategy and technology implications for insurers, explains EIS Group’s CTO Mike Dwyer.  Organizational change and the use of new technology—such as a cloud-based digital experience platform—is needed to respond to the demands of today’s digital world today and those of an increasingly connected world.

Perfect customer experience with persona-based engagement

Property Casualty 360 Jan 12, 2018

Personas allow insurers to do something personal and differentiating for those coming across their interactions channels. EIS Group’s Fazi Zand describes why personas are the next step in personalization, how they work, and what technology is needed to support persona-based engagement.

The Modern Insurer

The Record Jan 11, 2018

Insurers are leveraging new technologies to gain insights from their data and transform their business for the digital age. EIS Group has leveraged Microsoft Azure’s language understanding (LUIS) and Bot Framework services to embed AI in web and mobile. These include a virtual assistant chatbot to converse with and assist customers and a chatbot that supports agent engagement and productivity.

Reinventing Consumer Expectations

The Record Jan 11, 2018

EIS Group’s Fazi Zand explains why improving customer experience is a top benefit of AI for insurers. As AI takes a central role in consumers’ lives, insurers are seeing opportunities to provide differentiating and personalized customer experiences while also lowering the cost of customer operations. Conversational interfaces and customer interactions curated by AI and machine learning are key.

How Mass Personalization Will Open the Small Business Benefits Market

ITA Pro Dec 13, 2017

Looked at through a marketing lens, your personal truth is that you are a demographic of one.  And anyone who can grasp that and understands your needs and preferences will score some serious points and wallet share.  This type of mass personalization could be key to successful benefits insurance small case marketing on Main Street, explains EIS Group’s Anthony Grosso in this ITA Pro article.

Tower seeks to leave rivals in the dust with tailored digital insurance model

National Business Review Nov 15, 2017

Chief executive Richard Harding says New Zealand-based Tower Insurance is transforming into a “digital challenger” offering customers more tailored products that draw on deeper pools of information. Explains that Tower has hired EIS Group to scope out and cost the process of integrating four systems into one core infrastructure as part of a wider program to simplify the business.

Insurer exploration of artificial intelligence accelerating: InsurTechTO speaker

Canadian Underwriter Nov 7, 2017

It is still “early days” for most insurers in Canada when it comes to employing artificial intelligence (AI), but exploration and use of the techniques are accelerating.  Philippe Lafreniere, SVP, EIS Group explains how AI is one of the key mechanisms to help insurers improve inefficiencies and get better business insights while speaking on a panel at InsurTechTO.

The software revolution laps the insurance shore

Property Casualty 360 Oct 31, 2017

Nobody wants to be caught holding stone chisels in a digital world. Keven Lincoln from EIS Group explains how insurers can respond to market disruption and quicken the pace of innovation by leveraging new practices in DevOps, cloud operations and the microservices model for application development.

Customer expectations: 4 digital technology implications for insurers

Property Casualty 360 Sep 29, 2017

The No. 1 strategic investment across the insurance industry has been in improving customer engagement.  In this article, Kevin Haydon from EIS Group asks why so much emphasis? And what are the 4 key implications of customer expectations for insurers’ digital strategy and technology choices?

9 reasons today’s insurance businesses need text messaging

Property Casualty 360 Jul 15, 2017

Today’s tech-savvy, forward-thinking insurance businesses are incorporating texting (along with app-based messaging) into their prospecting and customer relationship management plans. Fazi Zand, SVP of products at EIS Group, contributes to this article an understanding of the role of text, digital apps and chatbots within insurance customer communications.

How Guardian Life plans to go direct to consumer

Digital Insurance Jul 5, 2017

The Guardian Life Insurance Co. of America announced that it had selected the full core systems suite from EIS Group to support a ramp-up in the life insurer’s direct-to-consumer business. Most of Guardian’s current life insurance customers come through workplace benefits, but changes in the workforce are leading the company to invest more in one-to-one marketing of its products. Peggy Maher, SVP of direct to consumer for Guardian, explains why a new technology backbone was needed to support this expansion in a brief Q&A with Digital Insurance.

EIS Group’s CoreVelocity Delivery Approach Designed to Accelerate Core Implementation

Insurance Innovation Reporter Jun 19, 2017

The new approach, already used successfully by clients such as Liberty Mutual and CSAA, combines implementation methods, tools, and accelerators via a cloud-based managed service as a unified delivery approach.

EIS Uses Microsoft Bot Framework to Deliver AI to Insurers

Microsoft Financial Services May 10, 2017

Today, EIS Group announced that the EIS® Digital Experience Platform™ (DXP™) has integrated with and is using Microsoft Bot Framework to deliver intelligent assistant and other artificial intelligence (AI) services to insurers that augment the skills of customer service agents and enhance direct to consumer interactions to improve the quality, speed and cost-effectiveness of customer engagement.

Down Market Opportunities Beckon Benefits Insurers

ITA Pro May 8, 2017

The small business market is often viewed as an opportunity attractive to growth-minded benefits insurers. EIS Group’s Anthony Grosso writes about what is different about today’s down market opportunity. How big is it and what is driving new interest in it? And why is new technology making capture of the opportunity more possible today than before?

New EIS ClaimCore Version Streamlines Disability Claims

Insurance Innovation Reporter Mar 21, 2017

The new release, already in production at a large U.S.-based insurer,  enables benefits insurers to improve disability claims accuracy and efficiency, automate payment calculation, improve compliance and enhance customer service.

Continuing Success: IAAH Sets an Example for Successful Insurers to Digitize

Insurance Innovation Reporter Feb 23, 2017

With EIS Group’s core suite and DXP digital transaction platform in place, Industrial Alliance Auto & Home will be able to drive a more complete business transformation, including new channels and partnerships, says IAAH’s CIO Pascal Lavoie.

Industrial Alliance expands EIS deployment with digital experience suite

Digital Insurance Feb 9, 2017

Industrial Alliance Auto and Home has selected EIS Group’s digital experience platform, CustomerCore™ DXP, to complement its deployment of the vendor’s core insurance suite. With the addition, IAAH will enhance quote, buy and self-service capabilities for its customers and partners, including auto club and auto dealer networks.

Should Your Insurance Software Vendor Have AWS Certification?

Insurance Innovation Reporter Jan 18, 2017

The certification is likely to be a selling point for vendors who have it, and a means of reassuring insurers that they can embrace the cloud without sacrificing security or compliance.