EIS is proud to announce that EIS OneSuite™, our cloud-native, event-driven, SaaS core platform has been awarded certification by the MACH Alliance who EIS joins today as an Independent Software Vendor (ISV). 

Built on MACH principles, OneSuite microservices-based architecture enables rapid adaptability across all lines of business, while its API-first design facilitates seamless integration with existing systems and third-party services. Its cloud-native foundation ensures smooth operation in and transition to any cloud infrastructure setup, and the headless architecture allows customization of customer-facing experiences without disrupting core systems.

“EIS is using MACH to redefine technology for an industry that’s been held back by legacy technology for too long,” said Holly Hall, Managing Director of the MACH Alliance. “Their OneSuite platform demonstrates how insurance companies can adapt quickly, remain flexible, and prioritize customer needs. We’re pleased to welcome them as a certified member contributing to the evolution of enterprise technology.”

By building EIS OneSuite according to MACH principles, we empower insurers to:

• Move at the speed of the market and technology: Easily update, scale, and adapt their systems without costly overhauls.

• Integrate seamlessly and endlessly: Connect effortlessly with any cloud provider, insurtech, or third-party service.

• Maintain a future-ready footing: Ensure systems remain compatible with rapidly evolving technologies like AI.

• Build around the customer, not the policy: Leverage a customer-centric data model to design products and services that reflect real customer needs and life stages.

• Respond in real-time to customer events: Take advantage of event-driven architecture to detect and act on key moments in customers’ lives—improving service, relevance, and timing.

• Unlock actionable insights through AI: Use AI to mine customer and operational data, enabling underwriters and claims professionals to make smarter, faster decisions that drive both growth and a richer customer experience.

“This certification validates what we’ve always believed,” said Mike Dwyer, CTO of EIS, “which is that rigid systems don’t belong in a world that changes daily. We built EIS OneSuite to give insurers the freedom to move fast, integrate easily, and never get boxed in by their tech stack. MACH isn’t just a label for us‌ — it’s how we future-proof our customers.”

Why is MACH Certification Critical to Insurance and EIS?

Legacy and modern legacy technology has long held insurers back. Traditional monolithic systems are slow, expensive, and difficult to adapt, creating major obstacles to keeping pace with market shifts, growing regulatory demands, and the expectations of digitally savvy customers. Until recently, insurers have been forced to work around these limitations, often creating complex, tangled systems that struggle to accommodate innovation and change.

EIS is changing that. Our mission is to empower insurers with the speed, flexibility, and agility of a tech company, allowing them to adapt quickly to market forces, integrate seamlessly with the latest technologies, and stay ahead of customer demands. 

Limitations of non-MACH Platforms?

With platforms that aren’t built on MACH principles, insurers face hidden limitations that can quickly turn into long-term liabilities:

• Vendor lock-in across the stack: Insurers are left dependent on their vendor not only for the platform but also for cloud services and integrated technologies – driving up costs and reducing leverage. 
• Cloud provider lock-in: Without a cloud-agnostic foundation, moving to another provider is effectively a full rebuild. This limits flexibility and makes adapting to new cloud strategies slow and costly.
   
• Rising costs, shrinking options: With limited freedom to evolve or negotiate, insurers on non-MACH platforms face higher long-term costs and fewer paths to innovation. 
• Constrained by outdated AI: Platforms that hardcode AI into their core make it difficult to upgrade to new models later. As AI evolves rapidly, this approach creates a new form of legacy debt, leaving insurers behind the curve.

What is MACH?

MACH is a modern approach to building technology systems that are flexible, scalable, and designed for innovation. Instead of relying on one large, rigid platform, MACH lets insurers choose and connect the best tools for their business needs. 

Here’s what it means in simple terms:

• Microservices-based: Think of it like building blocks – each part of the system (such as claims processing or policy management) operates independently. This means insurers can update or improve one piece without disrupting the whole system.

• API-first: Different software and data sources can easily connect and “talk” to each other. This enables smoother collaboration in many with insurtechs, partners, and third-party providers.

• Cloud-native SaaS: No more expensive servers or outdated software. Everything runs in the cloud, ensuring automatic updates, better scalability, and reduced IT costs. 

• Headless: The back-end systems (where data is stored and processed) and the front-end interfaces (what customers and agents see) are separate. This gives insurers the freedom to create seamless digital experiences across different devices and channels.

MACH is the Innovation Driver for Insurance

By adopting a MACH-based platform like EIS, insurers can stay competitive, adapt quickly to market changes, and offer better experiences to customers and partners.

EIS has long championed cloud-native, headless, and microservices-based architecture. Now, as part of the MACH Alliance, we’ll drive innovation that benefits insurers, distribution partners, and policyholders alike.

About EIS

EIS is a leading SaaS platform provider to the insurance industry and first choice for ambitious insurers building the customer-centric insurance ecosystems of tomorrow. Our open, API-rich, event-driven architecture enables insurers to break free from inefficient, inflexible legacy systems and siloed organizational design, and enter a world where technology enables organizational excellence and world-class customer service.

Digital by design, EIS delivers the flexibility and agility needed to meet the dynamic demands of today’s modern insurance market, with the built-in adaptivity to orchestrate the transformations of the future. Our cloud-native platform liberates insurers to enter new markets, develop new products, and build engaging experiences, while eliminating unnecessary costs, boosting retention, and delivering the self-sufficiency to accelerate your path to innovation, automation, and growth.

Headquartered in San Francisco, EIS is at the core of some of today’s most ambitious insurers. For more information, visit www.eisgroup.com.